We strive to ensure that the level of customer service exceeds the clients expectation of what IT Companies provide.
Teragon Systems recognises that as much as technology relies on hardware and software to work together, there is a person that interacts with the technology in the business.
Our purpose is to create a harmonious link between them all.
The Digital World Presents many challenges, one of which is comprehending the tech jargon.
We strive to translate the tech talk so that clients can understand how technology can help their business moving forward
When mission critical services are in meltdown, Teragon Systems has a rapid response policy to ensure that response time is within the same day.
We understand that businesses rely heavily on technology to perform their day to day processes, and when its not working, the business is working.
So we pride ourselves to provide a solution in the fastest possible way.
“We have been using Teragon Systems for 2 years now. We have used quite a few “IT” companies in the past that haven’t come close to the standard if Teragon Systems.
Their approach to their clients revolves around a partnership, they take the time to sit down and discuss the situation, map out a plan ahead and tick off the milestones as we achieve them.
This is great for a business like ours that doesn’t always have the time to steer the “IT ship” so to speak. Des and his team of technicians are experts in their field, and always there to fix any issues, either over the phone, by remote log in or be there in person.
We even get impromptu drop in’s from their guys just to check everything’s OK. It’s great! Des and the team at Teragon Systems are great to work with, it’s a refreshing approach that we look forward to continuing long into the future. I couldn’t recommend Teragon Systems highly enough.”
St James First Aid
“Des Lim and his company Teragon Systems have been providing IT services to my specialist veterinary practice for over 8 years. During that time he has service has been exemplary and involved:
• Providing strategic advice on business IT set-ups
• Setting up a new server and PC network after moving premises
• Trouble shooting any day to day network, internet, computing and software problems promptly and efficiently
• Advising on hardware and software purchases
• Facilitating hardware and software purchases
I would not hesitate to recommend his company as a provider of IT services at a business or business level”
Veterinary Ophthalmic Referrals
“Des Lim and his company have been our provider of Computer Services since 2009. The Teragon Systems team have always been prompt to our needs and provided outstanding service.”
Carters Asbestos Management
